I had a reader send me a message to ask me how they can cancel their FHTM business.
I scoured the FHTM web site and couldn't find anything about canceling, so I turned to the web and found and "eHow" article about how to cancel.
Here is what I found:
Submit a written requests for a refund within 10 calendar days of the date of purchase. This is the process for purchasers who are at the manager level. Manager positions are purchased by individual representatives who have purchased the Optional Special Services Program. (You can find this policy in Section 11.4 of Policies and Procedures)
Return the Managers Sales Kit to FHTM within 20 calendar days after submitting your written request for cancellation. The kit has to be in excellent condition so it can be sold again.
Allow for a $40 reduction of your purchase price refund if you have attended the FHTM manager training program.
Wow. 10 days to cancel and even then you don't get all of your money back?
What do you think of this kind of return/cancel policy? Fair or unfair?
Update: A very angry reader emailed me, telling me that FHTM actually offers a full refund within 3 days.
Wow. Three whole days. Shame on me for getting my facts wrong.
The reader went on to tell me to "Get you facts right and instead of dumping on the one MLM company in the industry which has the highest integrity...".
Not trying to pick a fight here, but you would think that the company with the "highest integrity" would have a lot less trouble with Attorney Generals and class action lawsuits:
FHTM Lawsuits and Attorney General Investigations
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Ty Tribble
Founder, MLMBlog
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As someone who runs a business from my home office, I continue to be asked to check out various other home based opportunities. A number of my friends and business people have got involved with a company called Fortune High Tech Marketing only to be taken advantage of when they tried to end their association with them. If you have had this happen to you with FTHM and would like to know exactly how to get your money back – this is a great article as it can be a real nightmare trying to get reimbursed. Have fun……
First, call and ask them to stop charging you for the bundles. Than print this out and fax it to them https://www.fhtmcentral.com/documents/Inactivation_Form-10-25-11.pdf